Faced with growing challenges in healthcare , mobile technology is opening new perspectives. AI (artificial intelligence) and digitalization are transforming the medical sector by offering innovative ways to improve patient monitoring, as well as mobile technology communication experience.
Among these technologies, SMS proves to be a valuable tool. Indeed, sending SMS offers many advantages for the public health sector. It makes possible fast, efficient and accessible communication for all. Discover how mobile technology and the health sector are linked to enable an optimal experience for patients, but also for care teams.
What are the benefits of mobile technology for the healthcare sector?
The healthcare sector in France has been subjected to increased pressure in recent years: shortages of qualified personnel, medical deserts, very long waiting times for patients, etc.
To help the healthcare sector, mobile technology , and especially SMS, can become a real fusion database to communicate essential information directly, quickly and at any time. Thanks to text messages, it is easier to get in touch with patients or internal staff.
Health and SMS: text messages to communicate with patients
Whether you work in a hospital, clinic, general or specialist practice, or any other healthcare-related field, here are the benefits of SMS communication.
Send appointment reminders
With an opening rate of 98%, SMS is the perfect channel to reduce forgetfulness platforms like shopify missed appointments which are very common in the medical field.
Sending a simple SMS reminder a few days before the appointment and/or the day before the appointment is extremely effective in significantly reducing patient absenteeism. They will thank you for this little reminder!
Another advantage: sending reminder SMS messages to patients helps to compensate for agent email list financial loss caused by these forgotten appointments. The text message will therefore change the life of the patient, but also of the healthcare professional!
Do prevention
It can also encourage them to make appointments with their doctor to:carry out their annual dental consultation or have an annual general health check-up, etc.
All scenarios are possible depending on the medical specialty and the situation of each patient.
Spread health advice
Healthcare institutions as well as healthcare professional offices can send health information and advice to all their patient databases.
Health tracking apps therefore allow users to monitor various aspects of their well-being.
